Freelancers! Interact Directly With Your Customers


Is your Freelancing platform restricting you (the freelancer) to communicate with your customers outside the platform? Have you found another boss ? Many freelancing platforms act like bosses and put restrictions on both parties to prevent sharing any kind of contact information such as LinkedIn profiles, WhatsApp information, or emails. It can be often problematic for freelancers and clients who want to communicate outside the platforms and make stronger bonds. Even if the payment is done through the platform, detailed information about each other such as LinkedIn profiles and WhatsApp information can build credibility and reduce the risk of scams. So there is a dire need for a platform that gives freelancers and clients full control over how they want to communicate outside the platform and whether or not they want to utilize the escrow facility. 

Is your Freelancing platform restricting you (the freelancer) to communicate with your clients outside the platform?

First of all, it is important to understand the restrictions posed by various freelancing platforms. So let’s see how freelancing platforms like Fiverr, Upwork, Freelancer, People Per Hour, and others restrict freelancers from detailed contact information of the clients and how it is abusive for the freelancers at times. 

No email exchange is allowed

Freelancers and clients cannot exchange their emails. We all know that sometimes it is necessary for the project and we need to exchange emails. For example, for sharing WordPress logins or the logins of different platforms where we have to enter the email as user info. The worst part is that Fiverr still gives you a lot of warnings if you have a solid reason for exchanging emails. 

No permission to share WhatsApp number, Instagram or LinkedIn profile 

It is a very mean decision by the companies. Freelancers and clients sometimes have to share their WhatsApp, telegram or Instagram if they want to ensure each other’s availability and have projects like social media management where sharing of social information is important. It is another big flaw of popular freelancing platforms like Fiverr and Upwork. The worst part is that they make use of robotic systems to detect any information that you may have shared while chatting. This is not a professional approach. 

The attempt to interact directly can block or disable your account 

If Fiverr or Upwork detects that you have shared any personal information including your LinkedIn profile, WhatsApp number, or any other social media link, you will receive an immediate notification warning you about your attempt to communicate with the client outside the platform. Even if it is necessary for the accomplishment of the project, the platform does not understand its importance system detects your communication as spam and you can get strict notifications. Sometimes your account also becomes permanently restricted or disabled even if you contact the customer support team. 

Customer support is least helpful for such issues

If you are facing temporary or permanent restriction of your account due to an attempt to communicate outside Fiverr, Upwork, or other platforms, you will get only formal responses like “Sorry we are unable to help but we appreciate your interest in our platform” or “Please don’t reply to this email”. 

Your face issues even if the buyer has asked you for direct communication

If you go to Fiverr discussion forums and Upwork forums, you come to know that even if the buyer shares personal contact information, the freelancers get warnings. They want you to immediately block such buyers even if you have a very big deal in progress with them. Still, they suspect that you are trying to get paid outside Fiverr and send you warnings. 

What’s The Solution? 

A Platform That Allows Direct Communication Between Clients & Freelancers

30Mins is an all-in-one solution to this problem. It is an amazing freelancing platform like Fiverr and Upwork but with many flexible and helpful policies. Here you will not have to face any issues while communicating directly with your client through your desired channel including WhatsApp, LinkedIn, Facebook, Instagram, or any other application that you are more convenient to use to ensure better communication and direct interaction with your customers. 

The best part? 

It is totally the choice of the freelancer customers to send and receive payments outside the platform, through bank accounts, or any other method for sending and receiving payments outside the platform. Still, the clients and freelancers have the option to use the escrow system within the platform for the safety and security of the transactions. 

The freelancers and customers fully control how they want and schedule live interviews, meetings and events. There are no restrictions at all and you will never face any disability from your account for no reason. They will not even restrict your account ever and make you satisfied all the time. 

30Mins undoubtedly has the potential to be the loveliest platform that allows you to directly interact with your customers as a freelancer. 

Join 30Mins Today!

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