When you use freelancing platforms, they do not want you to talk to your customers directly outside of that platform. They threaten to remove you and even remove you if you contact directly. Not at 30mins.

We don’t care. We are enabling you to do business using us but feel free to contact your customers directly. In fact, when on 30mins, you can receive payments using us as the intermediary, or direct or even outside 30mins.com

For each service you can decide how you want to receive payment – Escrow, Direct, or Outside

You are not restricted to use any of the methods. Of course if you use us then your customers have an added insurance that you will provide service – a good service – and they will get refund if you don’t.

Receiving Payment for your Service as “Direct Payments”

All “Direct Payments” from your customer are sent directly to your STRIPE account.

We do not take any commission i.e. you receive whatever your customer pays. Your STRIPE account may have fees/deductions but that is between you and STRIPE.

Before you can select “Direct Payments” as the option to receive payment for your service, you must connect your STRIPE account. Once you have connected your STRIPE Account and selected it as the method of payment for “Direct Payments”, when your customers pay, the payment will go to your stripe account.

When you click on “Link Account”, follow the instructions to connect your account.

Once you have linked your stripe account, you can “select the checkbox” next to STRIPE under “Direct Payments”

Once you have Direct Payments enabled, you can select this as an option for your service (at time of creation or editing it later).

Receiving Payment for your Service as “ESCROW Payments”

All “ESCROW payments” from the customer are collected by 30mins,com and then payment is disbursed to you ONLY when your customer is satisfied OR has not responded for 72 hours after you have marked task complete.

We take FIXED 8% commission i.e. you receive only 92%.

Before you can select “Escrow Payments” as the option to receive payment for your service, you have an option how you want to receive your payments:

• STRIPE
  • Once you connect your STRIPE account, payment is sent to your STRIPE account
• Paypal
  • Once you connect your PAYPAL account, payment is sent to your PAYPAL account
  • It is your responsibility to provide the correct paypal account. 30mins.com is not responsible if you provide an incorrect paypal account information
• Payoneer
  • Once you connect your payoneer account, payment is sent to your PAYONEER.
  • It is your responsibility to provide the correct payoneer account. 30mins.com is not responsible if you provide an incorrect payoneer account information
• UPI
  • Once you provide your UPI, payment is sent to your Bank/UPI.
    • It is your responsibility to provide the correct UPI Number. 30mins.com is not responsible if you provide an incorrect UPI account information

Once you have Escrow Payments enabled, you can select this as an option for your service (at time of creation or editing it later).

The post Receiving Payments appeared first on blog.30mins.com.

Refunds for extension purchases from 30mins.com

This guide will cover the process for …

Refunds for purchases from Sellers when payment made outside 30mins.com

This guide will cover the process for …

Refunds for purchases from Sellers when payment made using direct payment methods

This guide will cover the process for …

Refunds for purchases from Sellers when payment made using 30mins.com ESCROW method

This guide will cover the process for …

30mins is a 

Social platform for you to monetize time, allowing your clients and prospects schedule meetings with you without any back and forth. You have the option to set up  meetings on the platform and clients can connect for free or pay to do so. 

30mins allows you to connect to other calendars quite easily and you can  integrate with tons of third-party tools. It also gives you a unique personal link to share with anyone to instantly book a meeting with you based on your availability. Your calendar can easily allow your clients know the time and days you are already booked. 30mins has a simple interface that comes with a lot of powerful tools which allows you set-up your meetings in just a few clicks. One thing that separates 30mins from most similar platforms is the fact that it allows you to sell other services which is very beneficial to professionals and freelancers as well.

The post Making Payments appeared first on blog.30mins.com.

The post Billing Address appeared first on blog.30mins.com.

This guide will cover the process for …

Refunds for purchases from Sellers when payment made outside 30mins.com

This guide will cover the process for …

Refunds for purchases from Sellers when payment made using direct payment methods

This guide will cover the process for …

Refunds for purchases from Sellers when payment made using 30mins.com ESCROW method

This guide will cover the process for …

The post Refunds appeared first on blog.30mins.com.

This guide will cover the process for Providers to issue refunds through their Stripe Accounts. This method of refunding will only apply to Direct Payments received through linked Stripe Accounts on 30mins.com

Step 1: Log into the Stripe Account you have linked on 30mins.com

https://dashboard.stripe.com/login

Step 2: From the top Navigation Bar click on “Payments”

Step 3: Find the Payment you wish to refund, and click on it

This will open the Payment Details page

Step 4: From this page, select “Refund” in the top right of this page

Step 5: This will open a pop-up and allow you to specify an amount and reason for the refund

• Specify the amount you wish to refund

• Specify the reason for the refund

• Click “Refund”

Refunds can take 5-10 business days to process, once a refund has been processed the refund recipient should be notified by Stripe or see the result of the Refund within their Bank Statement

Also Check – https://blog.30mins.com/how-do-i-use-collective-availability/

The post Issue Refund for Stripe Direct Payments appeared first on blog.30mins.com.